Learner Services provide a range of professional assistance, aimed at supporting your learning experience.
We offer a comprehensive range of specialist information, advice, assistance and support, with Student Services staff aiming to help you get the most out of your time here; not only maximising your potential for personal and academic growth, but helping you enjoy the student experience to the full.
An accommodation service is available for students who require temporary accommodation whilst studying at Filton College. Our Accommodation Officer has a wide range of information on the different types of accommodation available:
For further information contact:
The Accommodation Officer, Tel: ++44 (0)117 9092297
If you are uncertain about what course or career path would be best for you the Careers Team at Filton College are here to help. We will not tell you what to do, but we will talk through your ideas and look at the options that are available to you. You may only need to see us the once, but you can use the career facilities as often as you need to, at a time which is right for you.
- The service is confidential and impartial
- It will take about 45 minutes to 1 hour
- You can ask questions about issues that may be concerning you such as:
All of us in Guidance are trained to a high level to provide you with the best service offering impartial and professional guidance. We have been successfully Accredited against the matrix quality standard for information advice and guidance services. Receiving this award highlights and endorses the excellent work achieved and delivered by the Careers Team.
The Careers Team comprises of:
Rosheen Hucker – Careers Co-ordinator
Annie Wheeler – Guidance Worker
Kate Kitchen - Careers Advisor
We also have a team of 3 Personal Advisors from the local Connexions (www.connexionswest.org.uk) office who are available to work with young people between the ages of 13 and 19.
Rosheen Hucker - Careers Co-ordinator
Annie Wheeler - Guidance Worker
Kate Kitchen - Careers Advisor
Tel: 0117 9092225 Tel: 0117 9092382
Email: Rosheen.Hucker@filton.ac.uk Email: Annie.Wheeler@filton.ac.uk Email Kate.Livsey@filton.ac.uk
Connexions is a youth support service for 13 to 19 year olds. It has been set up to offer every young person, whatever their circumstances, access to the best possible support and information to ensure a smooth transition to adulthood, citizenship and working life. Lots of organisations that support young people will be working together under the banner of Connexions. The Connexions service has been available from Connexions West of England since April 2001 and supports young people who live in Bristol, Bath and North East Somerset, North Somerset and South Gloucestershire.
Connexions work in schools, colleges and in community venues to make sure they are accessible for you. They also run Connexions Centres in Bath, central Bristol, Filton, Kingswood and Weston super Mare. In college you will have access to a Connexions Personal Adviser who can offer advice and help. The information resources in the Connexions Centres will help you plan ahead.
Connexions can offer help with:
Connexions have allocated 3 personal advisors to Filton College. All three advisors can work on a one-to-one basis covering all of the above areas.
If you need information, help or advice on any issue that affects you, you can visit the Connexions Centres. To find the nearest Centre to you visit the website www.connexionswest.org.uk, or see the Connexions Personal Adviser at college or youth centre.
Close sectionOnce you are enrolled on a course at Filton College we provide a confidential and professional counselling service, which is totally free. By talking things over with someone who is uninvolved and non-judgemental you will be able to find your own solutions, come to your own decisions, discover different ways of looking at and coping with College life.
The areas in which counselling may be helpful are:
For further information or to make an appointment contact Wendy Martin on 0117 9092 298 or Helen Watts on 0117 9192 605, alternativley e-mail anni.millard@filton.ac.uk
Close sectionFilton College Student Union is open to all learners of the college, full or part-time. We’re based in the Student Union office in the diner on Filton Avenue site, or Student Services G32 at WISE but you can use the services whichever campus you’re based on. The Union means different things to different people – some students use it only once, some every week that they’re studying!
Filton College Student Union is open to all learners of the college, full or part-time. We’re based in the Student Union office in the diner on Filton Avenue site, or Student Services G32 at WISE but you can use the services whichever campus you’re based on. The Union means different things to different people – some students use it only once, some every week that they’re studying!
At a basic level, it means you can come and get an NUS Extra card - £10 and a passport photo - which gives you discounts in lots of shops. If you want to get more involved, there are many trips, events and activities running throughout the year.
If you want to find out more about these, see Helen, John or Donna in the Student Union office.
The Student Union Officers are there to help you – if you have any problems or issues at college, let them know. You can find them or leave a message for them in the Student Union office, Filton Ave site, or WISE or email Helen.Done@filton.ac.uk
If you want to get involved, email, call 0117 9092259, come in and see us! Get involved – it’s a great way to meet new people, good experience, and is a fantastic thing to have on your CV or university application.
Many of the Student Union events and activities are run from the Student Union – look out for free food days, games, quizzes, fundraising and more. There is table football and TV and music to keep you entertained on your breaks. Come and talk to us about how you can get more involved in college life.
For further info e-mail Helen Done, John Douglas or Donna Forbes-Hamilton:
helen.done@filton.ac.uk john.douglas@filton.ac.uk donna.forbes-hamilton@filton.ac.uk
Close sectionThe College Welfare Advisors can provide you with information, help and advice about a range of matters.
Money may be an important factor as you consider your future education. There are a number of ways that students can be supported financially at College although funding cannot be guaranteed. If you or your family are in receipt of income-based benefits or a low income, then funds may be available to help you with course costs.
You are strongly advised to budget for course-related expenses before you enrol on a course. Additional expenses will include travel to and from college, childcare, course textbooks and materials, equipment, meals or snacks. If you have any questions about any personal issues please feel free to contact a member of the Welfare Team Alex.hodges@filton.ac.uk or call 0117 9092382
If you are a full-time learner and live alone or share with other full-time learners, you may not have to pay council tax. If you are the only learner in your shared home, you may get a discount on your council tax bill. To claim this reduction you will need to provide information supporting your learner status. The Learner Services Team can provide a letter to confirm this. Please contact Learner Services on 0117 9092297.
Learners can in some exceptional cases, get help from charitable trusts. You will need to be organised and thorough in preparing your application. Expect competition to be fierce. Information about charities is available from the Welfare Team, the Educational Grants Directory and the Charities Digest. You can also access a wide range of information by visiting: www.support4learning.org.uk or www.nusonline.co.uk
If you are between 16 and 18 years old and planning to study full time further education course you may be eligible for weekly payments of up to £30 a week. Depending on your progress and attendance, you can also earn bonuses. The weekly payments are intended to help with college expenses such as travel, books, equipment etc.
The amount that you get will depend on your household income.
Your annual household income must be below £30,810 – speak with your parents or carers to find out. (Between £25,522 and £30,810 per year the allowance is £10 per week; between £20,817 and £25,521 it is £20 per week; and up to £20,817 you get £30 a week)
You must be doing at least 12 hours a week of guided learning for at least 10 weeks.
EMA is paid on top of any other financial help the government gives you, so it won’t affect any household benefits that you or your family may be claiming (such as Income Support Child Benefit or Working Tax Credit).
Once you enrol on a course, you must sign an EMA Contract. This outlines what we expect in terms of:
To find out more or request an application pack call the helpline on 0800 121 8989 or visit www.dfes.gov.uk/financialhelp/ema
Care to Learn can assist young parents aged between 16-20 with the costs of registered childcare, travelling expenses to and from the childcare provider and will be eligible to claim up to £5,000 per child per year for the cost of childcare.
To be eligible, you must:
Be enrolled on a further education course full or part time
Be living in England
Be caring for your own child/children
Not means tested
Payments will cover the periods you are studying in college, and may cover payments during the holidays to retain your child’s place. The money will be paid directly to the registered childcare provider.
Further information and advice or an application pack contact the Care to Learn helpline on 0800 121 8989 or visit the website: www.dfes.gov.uk/caretolearn
If you or your family have a low income then you may receive some support through this scheme. You may be eligible for an award to help towards costs such as equipment and materials.
Please note: Eligibility for EMA will be taken into account for any awards made from the Learner Support Fund. The Learner Support Funds are limited so apply early.
The Further Education Residential Support Programme is there to help you access education that is not available within a reasonable daily travelling distance of your home. The programme will pay for residential accommodation where term time lodgings are within 15miles of the college you wish to attend; it can also help with the associated travel costs of living away from home.
You are eligible to benefit from the residential support programme if you are aged 16 or over, the scheme allows you to claim up to £3,295 towards your residential living costs each year. Assistance will be given for a maximum of 3 years and will be awarded pro-rata. Your application will be assessed on household income (ie a student’s income and their parent’s or partner’s income.
For further information contact Tina Gay on 0117 9092227 or tina.gay@filton.ac.uk
or ring the Helpline on 0800 121 8989 or visit the website www.dfes.gov.uk/financialhelp
From September 2007 Adult Learning Grants will be available to help out adults who missed out on getting good qualifications at school.
You could get up to £30 per week if you’re a full-time adult learner studying for:
How much you get depends on your income. To qualify, you need to be aged 19 or over and your course needs to meet certain requirements.
You can get an application pack from Learner Services, on 0117 9092262 or call 0800 121 8989 or visit the website www.adultlearninggrant.com for further information
The Learner Support Fund is given to colleges by the Government to help students over 19 who may experience financial hardship to complete their course successfully. The fund is allocated annually and each application is assessed on an individual basis throughout the year.
To be eligible for the above funds, you must:
be enrolled on a further education course (not leisure and higher education)
have lived in the UK or the EEA for three years or more or have been granted refugee status
You are not eligible if:
Please note: Eligibility for ALG & CDL will be taken into account for any awards made from the Learner Support Funds. Funds are limited so please apply early
The Childcare Fund is part of the Learner Support Fund available to learners who have children aged 15 or under (aged 16 or under for children with disabilities) in registered childcare, to complete their course successfully.
If you are aged 19+ you may be entitled to up to 100% of your childcare costs depending on your financial circumstances.
Types of childcare eligible for funding are:
Application forms are available throughout the year from Learner Services.
If you are 20 or over and have one or more children, the Free Childcare for Training and Learning for Work scheme could help with the cost of childcare while you learn or train.
The Free Childcare for Training and Learning for Work scheme is aimed at out-of-work parents with a partner who’s in work. If you're looking to do a course that's classed as developing new skills that could lead to a job, it could provide up to £175 per child per week to help with childcare costs.
From short refresher courses in English and maths to formal qualifications in a whole range of subjects, there’s something on offer for everyone. And because there are plenty of flexible courses available, you can study at your own pace and for however long you choose, building on the skills you already have and developing new ones along the way.
You could be eligible for the Free Childcare for Training and Learning for Work scheme if you’re 20 or over, not working and you:
You also need to use a childcare provider that's registered with Ofsted.
To apply for Free Childcare for Training and Learning for Work, or to find out more about the scheme, you can:
contact the student services team at your college on 0117 9092382, or get in touch with nextstep - they will help you find out if you qualify, and guide you through the application process
Call the Learner Support helpline on 0800 121 8989, and select option four
A Career Development Loan is a deferred bank loan to help you pay for vocational learning or education. You can borrow anything between £300 and £8,000 to help you fund up to two years of learning plus, if relevant, up to one year’s practical work experience where it forms part of the course.
The Learning and Skills Council (LSC) pays the interest on your loan while you’re learning and for up to one month afterwards. If you finish the course before the agreed date, the repayment holiday will end up to one month after your last day of training. You then repay the loan to the bank over an agreed period at a fixed rate of interest.
CDLs are available through three high street banks: Barclays, The Co-operative and The Royal Bank of Scotland. You do not need to be an existing account holder but the bank may require you to open an account with them.
For further information contact the CLD Information Line freephone on 0800 585 505 or visit the website www.lifelonglearning.dfes.gov.uk/cdl
Additional Information: ALG, EMA, Care to Learn and Residential Bursary
Applications should be made as soon as you have decided to study a course – you do not need to wait for confirmation of a place. Awards are processed through an external payment body subject to confirmation that weekly payment eligibility has been met.
There are lots of things to think about when you're considering going to university or college, and cost is just one of them. The financial help you can get as a new full-time student depends on your course, where you live while you are studying, and your individual circumstances.
Types of help for new full-time higher education students include:
You could get extra help if you have children or adult dependants, or have a disability or specific learning difficulty. NB: - If you have a recognised disability or specific learning difficulty you must apply for disability allowance as you may not be able to receive support from the college.
For more details on the different types of financial support look on the following website
www.direct.gov.uk/en/EducationandLearning/universityAndHighereducation
or www.dfes.gov.uk/studentsupport/
If you are a part-time higher education student, financial help is available towards your fees and other costs related to your course. How much you may get depends on your personal circumstances and the type of course you do. The financial help available is the same for new and continuing part-time students. How much you may get depends on your personal circumstances and the type of course you do.
There are two types of non-repayable grant:
As well as these grants, you may also be able to apply for help through your college from:
If you have a low income, you may also be entitled to claim certain income-related benefits.
On top of this, help is available if you are a student who has a disability or specific learning difficulty.
Fee grant and course grant - To apply for the fee grant and course grant, your course must last at least one year and not take more than twice as long to complete as an equivalent full-time course.
You apply for every year of your course, at the start of each academic year. How much you can get each year depends on your household income and whether you have a spouse, partner or children.
You do not have to repay this help.
Fee grant - The maximum amount of fee grant available also depends on the 'intensity' of your course. 'Intensity' means how long it takes to complete your course compared with an equivalent full-time course.
For example, if a three-year full-time course takes six years to complete part-time, then the part-time course has an intensity of 50 per cent.
Course grant - You can apply for the same maximum amount of course grant no matter what the intensity of your course.
To find out more about the fee and course grant, including the amounts available, look on www.direct.gov.uk/
The Access to Learning Fund provides discretionary financial assistance for learners in Higher Education – particularly these learners who need financial help to meet extra costs that cannot be met from other sources of support.
To be eligible you must be:
A home learner
An undergraduate learner (part time or full time following a higher education course
To apply for the Access to Learning Funds, please contact Learner Services, Filton College On 0117 9092297 or email Alex.Hodges@filton.ac.uk
Close sectionOur aim is equality for students with a disability. We take practical steps to assist and advise
disabled students, including those with Special Educational Needs.
If you have a disability or learning difficulty, let us know before you enrol so that we can put support in place for you as soon as you start your course.
Filton College students undertake work placements on many of our vocational courses. Students may be studying at:
Placement duration varies from course to course, but many now operate a one-day per week placement throughout the whole academic year. If you can offer learners a placement within your business or are interested in finding out more about work placement in general please contact Steve Hall, Work Placement Co-ordinator, on 0117 9092204 or email steve.hall@filton.ac.uk or kelly.burns@filton.ac.uk
For Childcare courses only, please contact Amal Panah -Tel: 0117 909 2281 or email amal.panah@filton.ac.uk
CRB enhanced disclosure checks are required for students who will be working with children and vulnerable adults, or may have access to confidential information.
Learners are encouraged to disclose any unspent convictions, warnings or cautions etc to the College’s Work Placement Officer, Personal Tutor or Executive Director of Learner Services before enrolment. If in the College’s view the CRB enhanced disclosure reveals information which makes the learner unsuitable for their chosen course then the learner will not be enrolled but alternative course options will be discussed.
Close sectionThe aim of One-to-One Support is to "promote independent learning."
Our teaching is targeted to meet the need of the individual student.
The aim of One-to-One Support is to develop your independent learning by improving your skills.
If you have any difficulties with learning, for example Dyslexia, you can discuss them with us. We can provide you with tuition and strategies in order for you to succeed on your course.
What we ask of you is to be prepared to attend regular weekly sessions.
If you would like to apply for one-to-one sessions contact your tutor or in-class support worker.
Close sectionAimhigher is a programme of activities to encourage young people from all walks of life to enter Higher Education. The main function of the programme is to raise achievement and to increase awareness and aspiration of students towards entering university. The government target is that by 2010 50% of all 19-year-olds will be enrolling on courses in Higher Education.
Filton College is part of this programme and forms part of a larger partnership.
The partnership covers the whole of the South West from Gloucestershire to Land's End. It includes education organisations across the region. The key partners are:
The programme of activities include:
Events within schools and colleges for those on academic and vocational routes studying on level 3 programmes. These may be:
Filton College is part of the Aimhigher West partnership, which includes Gloucestershire, the West of England, Swindon and Wiltshire and North Somerset.
Visit the website: www.aimhighersw.ac.uk or email: David Griffiths, Aimhigher Co-ordinator on david.griffiths@filton.ac.uk
Filton College
Filton Avenue
Filton BS34 7AT
Tel 0117 9092297
Fax: 0117 9312637
email: learnerservices@filton.ac.uk
Filton College (WISE Campus)
New Road
Stoke Gifford
Bristol BS34 7AT
Tel 0117 9192605
Filton College © 2008
Filton Avenue Bristol BS34 7AT

