There are many issues that you may face during your time at College and this section of the website aims to give you a heads up on what to consider in certain situations.

 The Welfare Team can also provide you with a wide range of information, help and advice about such matter as:

  • Personal issues
  • Finance and funding
  • Welfare benefits
  • Childcare costs
  • Grants and loans
  • Contraception and pregnancy
  • Leaving home/homelessness transport

Useful Contacts


NHS Direct


  • Youthhealthtalk - Real people talking about their emotional experience with illness

Alcohol Counselling & Information Service (ACIS)

  • Alcohol Counselling & Information Service (ACIS) - Cheltenham 01242 584881; Gloucester 01452 381166; Stroud 01453 755711

Dyslexia Association

National Epilepsy Helpline


  • Lighthouse - 020 7242 1010 - 12-10 Mon-Sun - HIV/AIDS support/questions
  • Terrence Higgins Trust - get help support and advice for dealing with AIDS and HIV

Sexual Health

  • Sexwise - advice about sex/relationships/contraception, 0800 28 29 30
  • Sexual Health Clinics in Bristol – Services are free, confidential, friendly and supportive and open to everyone
  • Young People’s Clinics 4YP is a way for young people in Bristol to find free help and advice on sex, relationships and contraception
  • Brook - 08000 185 023, 9am-5pm Mon-Fri, or 020 7950 7700 for the 24 hour helpline
  • Family Planning Service - Stroud 01453 766331; Dursley 01453 542550; Wotton-under-Edge 01453 842236

South Gloucestershire Sexual Health Services in Filton area

  • St Andrews Methodist Youth Centre, Filton,C-card Scheme
  • Stroud & South Gloucestershire College Students Union/Learner Services C card Scheme
  • Brook Outreach Clinic weekly at Abbeywood school C-card; emergency hormonal contraception; contraception; pregnancy testing
  • Hayfield Pharmacy, Filton Avenue: Free Emergency Hormonal Contraception for those under 20 Mon 08:00-20:00, Tues 08:00 - Weds 20:00 (open through Tues night), Thurs 08:00- Fri 20:00 (open through Thurs night), Sat 08:00-18:00, Sun 10:00-16:00. Tel 0117 969 0808
  • Sainsbury’s Instore Pharmacy, Fox Den Road, Southmead 0117 979 3412 phone before you go to check availability Free Emergency Hormonal Contraception for those under 20
  • Northville Family Practice, 521 Filton Avenue Northville Bristol BS7 0LS. Phone: 0117 969 2164 Free Emergency Hormonal Contraception may be available for teenagers not registered at the practice.
  • Marie Stopes International, Unit 2, Gifford Court, Fox Den Road, Southmead, BS34 8RR Phone: 0845 300 8090 (24hrs) Contraception, emergency contraception, pregnancy testing, unplanned pregnancy consultations, early medical abortion, abortion, vasectomy, chlamydia testing, cervical screening. Monday to Friday 9am-5pm.

Bristol 4YP Services in the Filton area

  • Southmead Young People's Contraception Clinic .Southmead Health Centre, Ullswater Rd, Bristol , BS10 6DF Phonel: 0117 908 4654 Mon 16.15 - 18.30 (4YP Walk-in)
  • Southmead Community Sexual Health Clinic (all age), Cotswold Centre, Southmead Hospital Phone 0117 342 6900. (The appointment line is open Monday to Thursday 09.00am to 19.00pm) Contraception advice and provision including emergency hormonal contraception, sexual health advice and basic testing
  • Co-op Pharmacy 36 Filton Road, Horfield, Bristol, BS7 0PB Phone Tel: 0117 9519514 Free emergency contraception if you are under 25 Free Chlamydia tests if you are under 25 Ring the pharmacy first to make sure there is a pharmacist trained in emergency contraception available.
  • Marie Stopes - C-card point Unit 2, Gifford Court, Fox Den Road, Southmead, 4YP (Bristol scheme) C Card registration and pickup – Monday to Friday 9.30am – 4.00pm Telephone: 0117 906 3198

Mental Health

Emotional Support


Drug Awareness

  • National Drugs(helpline) - 0800 776 600 - Mon-Fri 24 hours
  • Talk To Frank - a place to ask about drugs


  • Victim Support - a national charity dedicated to helping victims of crime. You can call their national supportline on 0845 30 30 90 for a confidential conversation, or to get information about your local Victim Support service who will be able to assign you a volunteer to meet with you and talk further, if you'd like.
  • Rape Crisis - website has details of local rape crisis organisations freephone helpline 0808 802 9999.
  • Rape Crisis Centre Gloucester - 01452 526770
  • Domestic Violence Advice Line - 01452 500115
  • Hate Crime - If you feel you are harassed or bullied by someone - We want you to tell us if you have been harassed or bullied because:
    • Of your ethnicity, race, colour or nationality
    • You are disabled
    • You are lesbian or gay
    • You are transgender
    • You are a woman or man, or because of your religion
    This kind of harassment is called a Hate Crime – because it is motivated by prejudice. Anyone can be a victim of hate crime. Hate Crime includes verbal abuse, violence, damage to your possessions or property and also offensive e-mails or letters. There other ways in which people are harassed so tell us about everything which you think is a Hate Crime.
    The effect of hate crime can be very upsetting for the victim and so we want people to report Hate Crime so that it can be stopped from happening again
    Report online - It is easy to report hate crime online If you have experienced or witnessed a hate crime please report it. You do not have to leave your name and address but if you do it will be treated in confidence.
  • Avon & Somerset Police - hate crime reporting form.
  • Police Gloucestershire Constabulary - 101
  • Homophobic hate crime - reporting form at educational action challenging homophobia (EACH) website.
  • Report by telephone - You can report different types of hate crime to specialist agencies:
    • Homophobic - Lesbian, gay, bisexual, transsexual - call EACH on 0808 1000 143 Monday to Friday, 9am to 4:30pm
    • Faith-based / Racist - Call SARI on 0117 942 0060 24 hour
    • Disablist - Call WECIL on 0117 903 8900 voice and minicom Monday to Friday, 9am to 4.30pm
  • For any type of hate crime:
    • Avon & Somerset Police Telephone: 0845 4567000 (Dial 999 in an emergency) 24 hour
    • Bristol City Council Equalities Team Telephone: 0117 922 2658, Textphone: 0117 922 2661 and Videophone: 0117 922 2399

Contact Us

Our Advisors are located at:

  • Filton Campus
    Learner Services Office CG11
    T: 0117 909 2297
  • Stroud Campus
    Learner Services Office Ground Floor
    T: 01453 761185/761119
  • WISE Campus:
    Learner Services Office G32
  • Queens Road:
    Main Reception 0117 973 6259

Sexual Health Nurse

Sexual Health Nurse

  • Stroud Campus:
    Drop in session in 1st Aid room
    Tuesday: 12:15 - 13:45